Account Creation and Management
I lost my password, how can I reset my password?
As an Enterprise with X employees, how do I sign up for Edge services?
As the Head of IT, how many additional developers can I invite to use our company account? How do they sign up?
How do I spin up a Micro Edge location in order to use the Edge?
What is the difference between My Locations and Alef Locations?
How do I view my billing information?
If you are currently signed into the portal and would like to view billing information, click your name in the top right corner for a dropdown menu. Please click “My Profile”. Once in “My Profile” you will see “Billing” in the horizontal navigation bar on the middle of the screen. Click this option and you will view the Billing Information and Billing Address.
How do I navigate to my account? What Account Management features are available?
In the top right corner of the portal where the account user’s name is present, when clicked, a drop-down menu will appear for account management. In the Drop-Down menu the following options are available for account management. “My Profile” provides an overview of all account information and permits updates. “User Management” allows an administrator to view all Enterprise developer accounts currently associated with the larger enterprise account. “Account Reporting” provides detailed analytics on the users and their time spent interacting with the portal. Finally “Purchase History” provides a detailed look into any spending that occurred on the Enterprise account.